So, how do I place an order?
You’ve got 3 easy ways. Choose any of them – just how you like it.
SoftServe, welcome to AskHenry community!
We save time, take care of your duties, and save emergencies. Here you’ll find basic information to help you start working with us.
How does the order process work?
1. Place an order
...through a panel, by e-mail or by phone. And we get to work!
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Buy
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a plant
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and deliver it
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to
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my office
2. We ask and clarify any doubts
We will notify you about the progress of your order and respond to changes or any additional requests you might have.
Which plant do you prefer, the monstera or the common ivy?
Thanks! Two pots of monstera, please.
3. Order is completed!
...that is, we picked up / searched / bought / delivered / returned ... and much more
4. You evaluate and order again
Your feedback matters to us, we want to get better for you all the time.
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I was dreaming about a bike tour but the condition of my equipment was not ideal and I had no time and opportunity to take care of it. AskHenry came to the rescue and picked up my bike in one day, inflated the tires for free and delivered it back to me. Everything was super fast and free.
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The issue seemed simple, reporting a defect in the basement to the co-op. However, it turned out to be a months-long battle with the management, contractors and the cooperative - which AskHenry took over from me! They took care of the contact, gave me information, and caught up on the details and timing of the renovation. As a result, the basement was renovated, the defect was fixed and I saved myself a lot of stress and time.
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Before the birth of your child, you are so excited that all you think about is taking your daughter in your arms for the first time. I also wanted to make the brave mom happy. Therefore, on the advice of Ola, my business partner, I decided to prepare her a welcome home full of balloons and decorations. I asked AskHenry for support. They bought the decorations and on the day of my wife's discharge from the hospital and brought them to our apartment. Everything turned out perfectly, my Caroline had tears in her eyes and was delighted, and the decorations accompanied us for many days :)
What specifically can we help with?
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Ewa, 45 yers old, Project ManagerWhat has she gained thanks to our service?
Work-life balance. We relieved her of the burden of running daily errands so she could find a moment for herself.
We organized a birthday party for her son,
...we took care not only of the venue and attractions but also found the best deals, bought and wrapped the perfect gift for Eva’s son based on her suggestions - all efficiently and on time.
We rescheduled vaccination appointments for children
...who had to stay home due to a cold. Our team acted quickly, a new appointment was set up that would not interfere with Eva’s work.
We have arranged for ongoing support for Eve's parents
...from now on Henry takes care of weekly shopping and filling prescriptions for the medications they need once a month.
We found the perfect form of self-care
...we found a top-rated massage salon and booked an appointment at a time that did not require changes to her daily schedule. Additionally, we suggested a manicure service at a nearby beauty salon.
We took Eva’s dress to the dressmaker
...to get it shortened and whilst in there, we ordered a costume for the fancy dress party for Eva’s daughter.
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Robert, 32 years old, Team leader ITWhat has he gained thanks to our service?
Higher efficiency in managing his business and more time to enjoy his personal life.
We purchased tickets for the concert
...Robert’s wife had been dreaming of. We also organized the couples’ stay at a highly rated hotel -- the wedding anniversary gift from Robert for his wife.
We took the bike to be serviced
...to the shop where it was bought, and in the meantime took care of returning the bidon that didn't fit in the holder mounted on the frame and exchanged it for the right size.
We helped select a new accounting agency
...by searching and identifying the most suitable one among local accounting agencies that could handle Robert's business. He trusted us enough to let us know his budget, which allowed us to narrow down the search.
We found and bought the most recent graphics card
...for the gaming computer that he wanted to upgrade for a long time. We looked through many online auctions and bought one at a very reasonable price.
We booked a professional to repair the washing machine
...who handled a long-standing issue: the clothes that came out of the washing machine were not spun well enough so we arranged for the serviceman of this particular brand of the washing machine to come and fix it. We made sure to check the reviews about his service before we recommended him.
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Dorota, 25 years old, Board AssistantWhat has she gained thanks to our service?
She put her day-to-day affairs in order and found the time for new passions, friendships etc.
We organized an unforgettable bachelorette party
…for Dorota's best friend. We helped to find and book a cottage in a picturesque location, bought decorations and created a menu suitable for the occasion. We also made a list of suggestions for a gift for the future bride.
We facilitated her move to a new apartment
...which coincided with the start of a large project that Dorota was assigned to at work. We found a moving company, purchased boxes and delivered some new furniture for the new apartment, and found a reliable professional who assembled them.
We jazzed up Dorota’s new apartment
...with plants that she loves. We bought and transported new plants, soil, pots and accessories so she could re-plant them herself - something she adores doing.
We helped her plan her day off
...with a list of activities she could enjoy that Saturday. From our suggestions, highlighting the time of day and cost, Dorota and her friends chose morning yoga in the park and an evening stand-up show, for which we bought tickets on her behalf.
We refreshed her closet
...by delivering a package with new clothes from the collection point and taking a bag of clothes that she no longer likes. At Dorota's request, we donated them to the Single Mother's Home.
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Use your business email, send a message to the address above.
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+48 537-022-616
Call us and tell us about what you need.
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Log in to your customer account and place an order.
What should you know
before you place your first order?
AskHenry operates in:
- Białystok
- Gliwice
- Kraków
- Poznań
- Trójmiasto
- Warszawa
- Wrocław
However, when it comes to online research we are not limited by any location. We help clients in the US, Denmark, Thailand… and more :)
Let's speak about the time...
And money :)
⏰ You can place an order at any time, we’ll answer during our working hours 8:00 a.m. – 06:00 p.m. Monday – Friday. Remember to use your business email address.
⏳ You will receive an order confirmation from us within 60 minutes.
💵 What is the payment process for an order?
- For purchases up to 100 PLN we do not require you to prepay – you will pay after the order is completed.
- For anything over 100 PLN, we will ask you to make full payment in advance.
- Payment can be made by standard bank transfer, or by quick payment.
💸 You do not incur any additional costs for AskHenry support, only for the items and services we’ve purchased on your behalf.